Legal
Last updated: July 2026
We collect information you provide directly to us, including your name, email address, phone number, payment information, and any details you share during the intake process or on retreat application forms. We also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.
We use your information to process bookings and payments, communicate with you about your retreat, provide therapeutic services, send pre-retreat materials and follow-up communications, respond to inquiries, and improve our website and programs. We do not sell, rent, or trade your personal information to third parties.
Payment is processed through our secure payment provider (Wix Payments). We do not store your full credit card details on our servers. Your payment method may be charged for your deposit at the time of booking and for the remaining balance approximately three weeks before your retreat start date, as authorized during checkout.
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings, but disabling them may affect website functionality.
We implement reasonable security measures to protect your personal information, including encrypted data transmission, secure storage, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
As a therapy practice, we are bound by professional ethics codes and applicable privacy laws (including HIPAA where applicable). Any health information, intake responses, or personal disclosures shared during the therapeutic process are held in strict confidence and are not shared without your written consent, except as required by law (e.g., imminent risk of harm).
We use trusted third-party services for payment processing, email communications, and website analytics. These providers have their own privacy policies, and we encourage you to review them. We only share information necessary to provide the services you've requested.
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. To exercise these rights, please contact us at hello@restoreretreats.com.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Clinical records are retained in accordance with professional licensing requirements.
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can remove it.
We may update this Privacy Policy from time to time. We will post any changes on this page and update the 'Last updated' date. We encourage you to review this page periodically.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at hello@restoreretreats.com.